Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Faith Jones

March 10, 2023

5  out of  5 rating by Faith Jones
"So amazing experience w/ Ms. Ciecly... So helpful and VERY VERY NICE 🤗. I was referred by a family member , but she definitely made me and my mom very important and part of the State Farm Family!!!!! Thanks for everything 🤗"

Sheila Jacobs

March 7, 2023

5  out of  5 rating by Sheila Jacobs
"Brittany is a superstar at the Glenn Lockaby Agency! It has been my great pleasure to work with her over the years through everything from car accidents to tree damage at my parents' home...and more. My extended family has had a legacy relationship with the Massey/Lockaby agencies for 50+ years...from Lloyd Massey until his retirement, to his sister Peggy Lockaby and now to her son, Glynn. Insurance-related problems can be scary and frustrating, but Brittany has a way of calming you down while walking you through the process that leads to closure. Kudos to the Lockaby Agency for outstanding service, and many thanks to Brittany for being the jewel that she is...caring, efficient and professional!"

Colin Kruzic

March 3, 2023

5  out of  5 rating by Colin Kruzic
"Cicely is fantastic. Professional, expedient, courteous and friendly. If you don’t request her you messed up."

Vanessa Jones

February 8, 2023

5  out of  5 rating by Vanessa Jones
"Cicely was extremely friendly and helpful, especially as I am from South Africa and I had a lot of questions to ask, she assisted me with all of the questions, and were very professional and informative. Thanks a lot."

Tarji Knight

February 2, 2023

5  out of  5 rating by Tarji Knight
"I'm Happy with my agent Cicely Carroll, her service and my new insurance that I got today. She made sure I got the best coverage for vehicle, 🙂"

Eric Johnson

January 31, 2023

5  out of  5 rating by Eric Johnson
"Everyone I've worked with so far at Glynn Locakby has been so helpful, friendly and knowledgeable - Brittany, Jacqueline, Glynn, just to name a few."

Felipe Betancor

January 30, 2023

5  out of  5 rating by Felipe Betancor
"Brittany and Jacqueline have been enormous help with finding us great rates for house and auto and answering all of our questions."

Quiet Storm

January 9, 2023

5  out of  5 rating by Quiet Storm
"I worked with Cicely and she did an amazing job. She worked late in order to make sure my wife and I had the perfect life insurance policies for our family. She explained the importance of these policies clearly and made sure we had all of the coverage that we needed. I will definitely be referring friends and family to her. Thanks, Cicely!"

Rebu Rose

January 4, 2023

5  out of  5 rating by Rebu Rose
"More than helpful. Stayed late for me just to find my credit card to get my points when she didn’t have to. Would recommend 10 out of 10. Got me a great rate and was super friendly!!!"

ashley flowers

December 31, 2022

5  out of  5 rating by ashley flowers
"My extended family has been with Glynn Lockaby State Farm for many years. We have always been happy with the customer service and personal attention, both by Glynn and his team. We have been lucky to not hear have any major claims or needs. We are now in the middle of multiple burst pipes and a flooded and compromised house. I could not have handled this without the remarkable customer service we’ve received. Jacqueline Scott has been amazing. I was in tears in the beginning of one conversation and by the end of the call I felt so much better. During an uncertain and scary time she made us feel safe and looked after. Navigating this process, which is so unknown to us, has been made much less daunting because of her. I really feel like she has our best interests at heart and is on our side. I can’t recommend this insurance agency enough."

Hureabdi Hussein

December 29, 2022

5  out of  5 rating by Hureabdi Hussein
"State farm camp vary nice camp"

Tisha Boodooram

November 9, 2022

5  out of  5 rating by Tisha Boodooram
"Cicely has been absolutely wonderful and has been the most helpful agent I’ve ever encountered. Fantastic service!"

Armin Anvari

October 25, 2022

5  out of  5 rating by Armin Anvari
"Brittany has always been a great help! 10/10 service and prices. Highly recommended."

Deemer Dana

October 18, 2022

5  out of  5 rating by Deemer Dana
"I have been working with State Farm and Brittany for many years now. I love their quick friendly responses to my insurance questions and needs. Needed a new policy recently and Brittany was quick to churn out my rider and answer my questions about the coverage. If you are looking for a friendly service oriented Insurance provider Glynn Lockaby's State Farm Branch is a good place to be."

Charles Muhammad

October 13, 2022

5  out of  5 rating by Charles Muhammad
"I worked with Cicely Carroll to setup my renters insurance policy. She was knowledgeable about policy and answered questions in a professional manner. Lastly I would recommend her to you if you’re in need of renters insurance."

Jay diaz

October 8, 2022

5  out of  5 rating by Jay diaz
"Thanks so much too Ms cicely for the extra help with walking me through everything"

Jasmine Bush

September 22, 2022

5  out of  5 rating by Jasmine Bush
"I had an amazing experience from start to finish while securing insurance for my autos & a life insurance policy. Jasmine & Cicely were an awesome team and were able to get me covered within no time! I asked for many different quotes and scenerios and Jasmine wa s attentive and they were sent over very quickly. Switching auto insurance to State Farm with their help now saves me over $200 a month plus I got a life insurance policy. Thank you ladies!"

Aimee Winn

September 19, 2022

5  out of  5 rating by Aimee Winn
"Always the best experience! Glynn's staff is courteous and extremely helpful to explain my policy options and suggestions on saving money. Kimberly Gammons is assisting with my daughter's first-time car purchase and insurance, and it has been a pleasure working with someone as knowledgeable and considerate of our specific needs. I can't imagine having insurance anywhere else :)"

Joan sloan

September 15, 2022

5  out of  5 rating by Joan sloan
"Extremely professional. It was a smooth transition from working with Peggy Lockaby for 40+ years to her sons office. I feel well taken care of and grateful for it. I know they are just a phone call away and will serve me well. Jill"

Vet Dolo

September 15, 2022

5  out of  5 rating by Vet Dolo
"I am not the type to do reviews, but Jaquelin and Cicily are the greatest!!! I have insured classic cars, sports cars recreational vehicles, work trucks, and my daily drivers with Lockaby. They always are available and anytime I need documents emailed I never have to wait. They always take the time to explain anything I may have a question about and will always find a way to get me the lowest rates. My son is only 17 and they make it easy and simple for him to understand his own policy and how to get any deductions. I am truly grateful to have the best agents working to take care of my family and help me save my hard earned money. Thanks, Jaquelin & Cicily"

Ryan Price

July 28, 2022

5  out of  5 rating by Ryan Price
"Cecily is great to work with! She made the process of securing renter’s insurance easy and gave us a great rate! She even recommended some local restaurants to try once we move! Thanks Cecily!"

Sameerah Carr

July 20, 2022

5  out of  5 rating by Sameerah Carr

Oumou Diallo

July 19, 2022

5  out of  5 rating by Oumou Diallo
"Cicely Carroll has been the best agent over the past year! She is quickly responsive, checks up on you, and looks out for you"

Ansley Adams

July 8, 2022

5  out of  5 rating by Ansley Adams
"Excellent service! The staff is very knowledgable and truly seems to care about their customers. I'm so glad that I made the switch."

Matt D.

July 8, 2022

5  out of  5 rating by Matt D.
"Highly recommend reaching out to Cicely. Outstanding service and pricing!"