Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kinsey Manno

Kinsey Manno

August 14, 2026

5  out of  5
rating by Kinsey Manno
"Absolutely wonderful experience!

I had been procrastinating and honestly dreading the process of reviewing my insurance and getting everything bundled, but working with my State Farm agent, Alec, made it incredibly easy. He was professional, efficient, and genuinely pleasant to work with from start to finish.

He took the time to actually talk with me, explain everything clearly, and answer all of my questions without ever making me feel rushed. He also has a great personality, which made the whole experience feel much more personal and comfortable than I expected.

Best of all, I ended up saving a significant amount of money by switching and bundling my auto and renters insurance. I’m so glad I finally took the time to do it, and I’m especially glad I had someone like him to make the process so easy.

I highly recommend him to anyone looking for an agent who is knowledgeable, responsive, efficient, and truly cares about helping his clients!"
Profile photo of Jack Taraine

Jack Taraine

August 10, 2026

5  out of  5
rating by Jack Taraine
"Caroline was fantastic! Well spoken, quick and easy to get a good rate with her!"
We responded:
"Jack, Thanks for the review! We hope that you have an outstanding week!"
Profile photo of Khadijah Pegues-Yungai

Khadijah Pegues-Yungai

August 3, 2026

5  out of  5
rating by Khadijah Pegues-Yungai
"Caroline was so amazing, professional and took the time to explain the policy options that were best for my needs! Highly recommended."
We responded:
"Thank you so much for the review!!!"
Profile photo of Ashlynne Thompson

Ashlynne Thompson

August 1, 2026

5  out of  5
rating by Ashlynne Thompson
"Caroline was the best! So kind and so helpful!"
We responded:
"Thank you so much for the review!"
Profile photo of Angie Hub

Angie Hub

July 31, 2026

5  out of  5
rating by Angie Hub
"I was just about stressed out, when tray called and handled my policy's with a breeze. Put me at ease the 1st time that day. Thank you Tray for all your hard work"
We responded:
"Angie, thank you so much for the review. I’ll be sure to let Trey know! -Glynn"
Profile photo of Merritt Shwedel

Merritt Shwedel

July 28, 2026

5  out of  5
rating by Merritt Shwedel
"Caroline was amazing! Quick quotes and plenty of ideas on how to get the best price and value."
We responded:
"Merritt, thank you so much for the review. We are lucky to have Caroline glad to hear she was able to take care of you! -Glynn"
Profile photo of Justin Beverly

Justin Beverly

July 24, 2026

5  out of  5
rating by Justin Beverly
"I just moved to Georgia, and Trey at the Lockaby agency was great at getting everything moved over and set up for me. He made sure I had all the coverage I needed, answered my questions, and was quick to respond when I asked to make a change. Great experience!"
We responded:
"Justin,
Welcome to Georgia! Thank you for the wonderful review. We’re glad Trey made transferring your coverage smooth, answered your questions, and responded quickly when you needed a change. We truly appreciate you choosing the Lockaby Agency!"
Profile photo of Lauren Calvert

Lauren Calvert

June 25, 2026

5  out of  5
rating by Lauren Calvert
"So easy to work with!"
We responded:
"Thank you so much for the review!
"
Profile photo of Shadarria Williams

Shadarria Williams

June 22, 2026

5  out of  5
rating by Shadarria Williams
"Caroline was great and fast and she got me everything I needed for my car for a better price. Thank you so much"
We responded:
"Thanks Shadarria!
"
Profile photo of Kym Gibson

Kym Gibson

June 17, 2026

5  out of  5
rating by Kym Gibson
"Brittany is a delight to work with!"
We responded:
"Thank you for the review Kym! "
Profile photo of Matthew Whittemore

Matthew Whittemore

June 9, 2026

5  out of  5
rating by Matthew Whittemore
"Always a pleasure when I call in with questions or policy changes! I recommend!"
We responded:
"Matthew, thank you for the 5-star review! We’re always happy to help with questions or policy changes and really appreciate your recommendation. -Glynn"
Profile photo of Chris H

Chris H

June 1, 2026

5  out of  5
rating by Chris H
"Quick and efficient"
We responded:
"Thanks for the review Chris!"
Profile photo of Brian Parker

Brian Parker

May 30, 2026

5  out of  5
rating by Brian Parker
"Trey did a great job. He saved me money on auto and home insurance. He is also helping with life insurance as well as business insurance. It is great when an insurance salesperson actually wants to help you."
We responded:
"Thanks for the review Brian! We are lucky to have Trey on our side!"
Profile photo of Robert Francis

Robert Francis

May 29, 2026

5  out of  5
rating by Robert Francis
"I had a fantastic experience working with Caroline! She is knowledgable, professional, and so helpful. Her responsiveness and attention to detail made me feel so well taken care of."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Caroline took such great care of you. She does an excellent job being responsive, detail-oriented, and making sure our clients feel supported every step of the way. We truly appreciate you taking the time to share your experience and for trusting our agency.

-Glynn"
Profile photo of Kim Nitzenberger

Kim Nitzenberger

May 15, 2026

5  out of  5
rating by Kim Nitzenberger
"Caroline was great, provided answers and set up my policies quickly!"
We responded:
"Thank you so much Kim!"
Profile photo of jodi cleary

jodi cleary

May 14, 2026

5  out of  5
rating by jodi cleary
"Very helpful and great personality and got me the cover that I needed and didn't try to push other stuff on me that I don't need lol recommend like a good neighbor State farm is there."
We responded:
"Thank you so much for the review Jodi!"
Profile photo of Blake Kole

Blake Kole

May 11, 2026

5  out of  5
rating by Blake Kole
"Was able to switch my auto insurance over to State Farm in a matter of minutes. Caroline was extremely courteous and helpful in getting me all the discounts I was eligible for."
We responded:
"Blake, thank you so much for the review. I love hearing about Caroline helping you! Hope you have an outstanding week! -Glynn"
Profile photo of Tamara Davis

Tamara Davis

May 8, 2026

5  out of  5
rating by Tamara Davis
"Caroline was amazing. She was able to take of my auto and home needs quickly and professionally. She also was able to help me save on my monthly premiums. Thanks Caroline I appreciated your kindness and look forward to continued business."
We responded:
"Tamara,
Thank you so much for the kind review! We’re thrilled to hear Caroline was able to help with your auto and home insurance needs quickly and professionally, while also helping you save on your monthly premiums. She does a great job taking care of people, and we’re lucky to have her on Team Lockaby. We truly appreciate your business and look forward to continuing to take care of you!

- Glynn"
Profile photo of Mayank Sharma

Mayank Sharma

May 7, 2026

5  out of  5
rating by Mayank Sharma
"I had a great experience working with Jacqueline. She gave honest advice and helped me lower the insurance cost. 5 stars!"
We responded:
"Mayank, thank you so much for the review and thank you for mentioning Jacqueline. She has been such an important part of my team for well over 10 years and I’m so thankful to have her! -Glynn"
Profile photo of Aaron Coleman

Aaron Coleman

May 5, 2026

5  out of  5
rating by Aaron Coleman
"I recently switched my insurance from Allstate to State Farm. Two reasons why cheaper home and auto insurance rates but most importantly because of Caroline Henry. Caroline has such a nice personality and positive attitude she made me want to switch just from that alone. Caroline’s customer service and quick work with the quote was amazing . I even told Caroline she has a very bright future in front of her and to keep up the amazing work and personality. THANKS CAROLINE YOU’RE THE BEST!! Whoever has Caroline on their team is winning. 😁"
We responded:
"Aaron, thank you so much for the awesome review! We’re so glad Caroline made such a great impression and helped make the switch from Allstate to State Farm an easy one.

Caroline has been doing an incredible job, and your kind words about her personality, attitude, and customer service mean a lot. We’re also happy to hear she was able to help with better home and auto insurance rates.

We truly appreciate you trusting our agency and taking the time to recognize Caroline. We agree, we’re very lucky to have her on Team Lockaby!

-Glynn"
Profile photo of Corey Bline

Corey Bline

May 5, 2026

5  out of  5
rating by Corey Bline
"I was shopping for a better deal online for car insurance for my wife and I and I was able to get in tough with a lady named Caroline at Lockaby State Farm. She made the process very quick, painless, as well as making sure I had good coverage. She was able to help us save over $100 a month on our car insurance for two vehicles and that includes full coverage and not just state minimums. I appreciated her help and would definitely recommend her to my friends and family for a good deal on car insurance with good coverage as well. Thanks again Caroline!"
We responded:
"Corey,
Thank you so much for the great review! We’re glad Caroline was able to make the process quick and painless while helping you and your wife save over $100 a month. Even better, we love hearing that she helped make sure you had strong coverage!

We truly appreciate your recommendation and your trust in Caroline and our team here at Lockaby State Farm. Thanks again for choosing us!"
Profile photo of TAMELA WATKINS

TAMELA WATKINS

May 4, 2026

5  out of  5
rating by TAMELA WATKINS
"Alec was truly amazing to work with! Seamless experience educating me throughout the entire process! So happy with my service! 40 out of 10 highly recommend!!!"
We responded:
"Thank you so much for the review Tamela! "
Profile photo of Beth Ferlazzo

Beth Ferlazzo

May 2, 2026

5  out of  5
rating by Beth Ferlazzo
"Caroline was a real pleasure to work with. I am saving $600 a year
on auto coverage. She handled drawing up the policies and explaining everything as we went along. This is an A+ business. Highly recommend them"
We responded:
"Beth, Thank you so much for the kind words and recommendation! We’re thrilled to hear Caroline was able to help you save $600 a year on your auto coverage while making the process clear and easy along the way. She does a wonderful job taking care of our customers, and we’re lucky to have her on Team Lockaby. We truly appreciate you choosing our agency and trusting us with your insurance needs!

-Glynn"
Profile photo of Joshua Inadagbo

Joshua Inadagbo

April 30, 2026

5  out of  5
rating by Joshua Inadagbo
"Glynn was absolutely AWESOME! Let me tell you—I came in extremely frustrated after my policy with USAA jumped by $800 for no clear reason. When I first called, I’ll be honest, I was upset and probably came off a bit aggressive. But Glynn handled everything with total professionalism and patience.

Not only did he stay calm and respectful, but he took the time to really help me understand my options and got me taken care of. You can tell he genuinely cares about people, not just policies. That kind of customer service is rare these days.

Because of Glynn, I’m happy to be back with State Farm. He’s truly an asset to the company and someone you want representing your brand.

Glynn—thank you again, I truly appreciate you! And State Farm… GIVE THIS MAN A RAISE!!!"
We responded:
"Thank you so much for taking the time to share this. I really appreciate your kind words.

I’m glad we were able to talk through everything and find a solution that made sense for you. Insurance can be frustrating, especially when something changes and it’s not clear why, so I’m happy we could help make the process easier and get you taken care of.

We’re grateful to have you back with State Farm and truly appreciate the opportunity to earn your trust again. "
Profile photo of LaTosha Hines

LaTosha Hines

April 25, 2026

5  out of  5
rating by LaTosha Hines
"Alec provides great customer service. He returns calls promptly and answers questions in a way that is detailed and understandable. He is friendly and personable!!"
We responded:
"LaTosha, Thank you so much for the review! Have an outstanding rest of your week! "