State Farm® Insurance Agent Glynn Lockaby

"I had a great experience working with Jacqueline. She gave honest advice and helped me lower the insurance cost. 5 stars!"

"I recently switched my insurance from Allstate to State Farm. Two reasons why cheaper home and auto insurance rates but most importantly because of Caroline Henry. Caroline has such a nice personality and positive attitude she made me want to switch just from that alone. Caroline’s customer service and quick work with the quote was amazing . I even told Caroline she has a very bright future in front of her and to keep up the amazing work and personality. THANKS CAROLINE YOU’RE THE BEST!! Whoever has Caroline on their team is winning. 😁"

"I was shopping for a better deal online for car insurance for my wife and I and I was able to get in tough with a lady named Caroline at Lockaby State Farm. She made the process very quick, painless, as well as making sure I had good coverage. She was able to help us save over $100 a month on our car insurance for two vehicles and that includes full coverage and not just state minimums. I appreciated her help and would definitely recommend her to my friends and family for a good deal on car insurance with good coverage as well. Thanks again Caroline!"

"Alec was truly amazing to work with! Seamless experience educating me throughout the entire process! So happy with my service! 40 out of 10 highly recommend!!!"

"Caroline was a real pleasure to work with. I am saving $600 a year on auto coverage. She handled drawing up the policies and explaining everything as we went along. This is an A+ business. Highly recommend them"

"Glynn was absolutely AWESOME! Let me tell you—I came in extremely frustrated after my policy with USAA jumped by $800 for no clear reason. When I first called, I’ll be honest, I was upset and probably came off a bit aggressive. But Glynn handled everything with total professionalism and patience. Not only did he stay calm and respectful, but he took the time to really help me understand my options and got me taken care of. You can tell he genuinely cares about people, not just policies. That kind of customer service is rare these days. Because of Glynn, I’m happy to be back with State Farm. He’s truly an asset to the company and someone you want representing your brand. Glynn—thank you again, I truly appreciate you! And State Farm… GIVE THIS MAN A RAISE!!!"

"Alec provides great customer service. He returns calls promptly and answers questions in a way that is detailed and understandable. He is friendly and personable!!"

"Normally I don't answer unrecognizable calls, but was I happy to here Caroline on the other end offering to lower my auto insurance by half of what I am (was) currently paying, it was a no brainer she was very professional, knowledgeable and most importantly understanding of not only what I needed but wanted so Caroline and all of Lockaby State Farm staff thank you!! and I truly recommend everyone give Glynn Lockaby State Farm an opportunity to help you with your insurance needs once again Thanks"

"Caroline was very helpful and made the process smooth and simple. She answered all my questions. I will definitely recommend her to anyone looking to change insurances!"

"Caroline was extremely helpful and made the process a breeze!"

"I had an amazing experience, Caroline helped me with some excellent prices, and O think it was by far the best deal!"

"Brittany was outstanding to work. She is very knowledgeable, courteous and recommended the appropriate coverage for our home."

"My agent, Jacqueline Scott, was extremely thorough and professional throughout the entire process. She walked me through my coverage in detail, answered all of my questions (as well as laughed at my jokes), and made sure I understood not just what I have—but what I actually need. I appreciated the balance of expertise and transparency, especially when reviewing my auto and condo policies. It’s rare to find someone who takes that level of care. I’d absolutely recommend them."

"Working with this branch to organize my renters insurance was amazing! Caroline was extremely helpful and all follow up communications were kind, clear and prompt. I look forward to working with her again in the future."

"Caroline did an amazing job signing me up for my first term life policy. Would definitely recommend talking to her for future insurance needs!"

"Great Job! I recently worked with Jacqueline Scott on reviewing all the details of my State Farm Auto & Home Insurance, and I couldn’t be more impressed with the experience. She was an excellent communicator, walking me through each of my options clearly and patiently. What really stood out was her exceptional customer service. Jacqueline went above and beyond to help me secure the lowest possible price while still making sure my coverage needs were fully met. With her guidance, I was able to make confident, informed decisions about the levels of insurance that were right for me. Together, we were even able to maximize my coverage while minimizing my expense—something I know management may not always want to hear, but it’s exactly the kind of service that keeps customers like me loyal. I’ve been with State Farm for many years, and experiences like this are the reason why. Jacqueline is a true asset to State Farm, and I’m grateful for her professionalism, knowledge, and genuine care for her customers."

"Caroline helped me choose the best insurance policy for me, was very patient, and explained what everything meant during the process"

"Excellent service. Very professional."

"Fantastic customer services!! They make things easy 🤩"

"Customer service is on point! Very helpful was able to help. Remind me to get the new car we purchased insured! Staff has always been super helpful. We are pleased to be customers of them!!"

"Brittany is patient, knowledgeable, and incredibly helpful as my personal risk advisor. The Glynn Lockaby office is straightforward and approachable. I’ve been a customer for over two years and counting—highly recommend!"

"Alec was great very considerate of my time and helped me get the best rate!"

"I had a great experience setting up a policy, Alec was extremely helpful and responsive."

"She was very helpful and got me the best rates out of all the insurance companies I contacted."

"Alec listened to my request and responded appropriately with quotes. He did not badger me and was extremely pleasant & responsive to work with."