State Farm® Insurance Agent Glynn Lockaby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anna Cronic
November 15, 2024
5
out of
5
rating by Anna Cronic
"Cecily Carroll is always so responsive and helpful--changing coverage and getting questions answered is always a breeze. I can't say enough about her level of customer service. Truly a pleasure to work with!"
We responded:
"Thank you so much for the review Anna! We are lucky to have Cicely! Have a great weekend!"
Alexandra Avin
October 29, 2024
5
out of
5
rating by Alexandra Avin
"I was assisted by Mark H. As my agent and my experience was great. I shopped around for weeks for car insurance and Mark took his time to get me the best possible rate and coverage. Not only did I receive car insurance but Mark took his time to offer me added life insurance and explained everything. I’m so grateful for Mark and his expertise. I left feeling secure and happy with my choice in State Farm. Thanks again Mark!"
We responded:
"Alexandra, First of all, congratulations on your life insurance! That’s something very important to us and an important part of what we do! Secondly, thank you so much for the Google review. I will be sure to relay this to Mark and I really appreciate your time and your trust in our agency. - Glynn "
Tre B
October 17, 2024
5
out of
5
rating by Tre B
"Cicely Carroll was able to help me and went smoothly with the whole process definitely enjoyed talking with her and getting things started!"
We responded:
"Tre, Thank you so much for the review! I hope you have a great weekend!"
Darria walker
October 16, 2024
5
out of
5
rating by Darria walker
"Ms.Cicely did a wonderful job at assisting me with auto and life insurance today. She was very informative and easy to understand. I also loved her positive attitude and spirit."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Ms. Cicely was able to assist you effectively with your auto and life insurance needs. We pride ourselves on providing informative and easy-to-understand service, and it's great to know that her positive attitude and spirit made your experience even better. If you have any further questions or need additional assistance, please don't hesitate to reach out. We appreciate your business!"
Erin Bramblett
October 15, 2024
5
out of
5
rating by Erin Bramblett
"I've worked with Brittany for years and her customer service goes above and beyond! If you're looking for someone who's in your corner...that's her."
We responded:
"Thanks for the review Erin! Hope you have an outstanding day!"
Earl Hershey
October 11, 2024
5
out of
5
rating by Earl Hershey
"Mark did an excellent job of following up with my initial request for information on auto insurance rates. He turned out to be a good guy on top of it. We'll played!!"
We responded:
"Thank you so much for the review Earl and I’m glad to hear we were able to help with your car insurance! I’ll be sure to let Mark know you said that! We hope that you have an outstanding weekend!"
Paola Carisma
October 10, 2024
5
out of
5
rating by Paola Carisma
"I had the pleasure of initially working with Alec Padilla-Mendez while looking for a new insurance company. Alec was very informative and patient throughout the process of giving me a quote and setting up my new policies and i would recommend him to others as well. Looking forward to working with Brittany as well!"
We responded:
"Paola, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Alec. Providing informative and patient service is our top priority, and we're glad Alec was able to assist you effectively. Your recommendation means a lot to us. We look forward to continuing to serve you and are excited for you to work with Brittany as well. If you have any further questions or need assistance, please don't hesitate to reach out."
Lauren Eidson
October 4, 2024
5
out of
5
rating by Lauren Eidson
"Brittany is a pleasure to work with and so sweet! Thank you for being the best!!"
We responded:
"Thank you so much for the review Lauren!"
Terri Potter
September 24, 2024
5
out of
5
rating by Terri Potter
"Mark was very knowledgeable and helpful with getting me an excellent quote on my car. I am very appreciative!"
We responded:
"Terri, Thank you so much for giving us our 300th Google review!!!! I'm also glad to hear Mark was able to help with your auto insurance! I hope you have a fantastic rest of your day! "
SP. Saisuda Patton
September 22, 2024
5
out of
5
rating by SP. Saisuda Patton
"Mark he is the best agent. He cares and get me the most saving that ift my budget. As we all knew insurance can be very exapensive. Thanks Mark."
We responded:
"Thank you for the review! We are lucky to have Mark on our team! "
Daniel Harper
September 18, 2024
5
out of
5
rating by Daniel Harper
"Brittany was very helpful opening a new policy for me and very knowledgeable!"
We responded:
"Thank you so much for the review, Daniel! "
Scott Horn
September 12, 2024
5
out of
5
rating by Scott Horn
"The Team at Glynn Lockaby State Farm is amazing. Super helpful and lightning fast. You folks rock."
We responded:
"Thank you so much Scott! We really appreciate the continued opportunity to take care of you and your family! - Glynn"
Streeter Simmons
September 12, 2024
5
out of
5
rating by Streeter Simmons
"Cicely is great"
We responded:
"Thank you so much for the review! Hope you have a fantastic evening!"
Diva Dawn
September 12, 2024
5
out of
5
rating by Diva Dawn
"I had the pleasure of working with Cicely Carroll from State Farm and I cannot sing her praises enough. Cicely went above and beyond to help me with my insurance needs and truly exceeded all my expectations. From the moment I reached out to Cicely, she was incredibly responsive and attentive to my needs. She took the time to thoroughly explain all of my coverage options and made sure I had a clear understanding of what I was getting. Her knowledge and expertise in the insurance industry were evident, and I felt confident in her recommendations. Not only was Cicely professional and knowledgeable, but she was also incredibly personable and easy to work with. She made me feel valued as a customer and truly cared about finding the best insurance solutions for me. Thanks to Cicely's exceptional customer service and dedication, I now have the peace of mind knowing that I have the right insurance coverage for my needs. I highly recommend Cicely Carroll to anyone in need of insurance assistance – she is truly a gem at State Farm."
We responded:
"Thank you so much for your kind words and thoughtful review! We are thrilled to hear about your positive experience with Cicely Carroll. She is indeed a valuable member of our team, and we're glad she was able to provide you with exceptional service and peace of mind. Your recommendation means a lot to us, and we look forward to continuing to meet your insurance needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing the Team Lockaby Agency! - Glynn"
Levertis Meeks, Ph.D.
September 12, 2024
5
out of
5
rating by Levertis Meeks, Ph.D.
"Cecily is such a great agent! She works fast and gets you the best rates at the lowest cost! State Farm is shining in my eyes because of her commitment to customer service."
We responded:
"Dr. Meeks, Thank you so much for your kind words and for taking the time to share your positive experience with Cecily! We are thrilled to hear that she was able to provide you with exceptional service and the best rates. At Team Lockaby Lockaby State Farm, we strive to deliver top-notch customer service, and it’s rewarding to know that Cecily’s dedication has made such a positive impression on you. -Glynn"
Islam Khalil
September 10, 2024
5
out of
5
rating by Islam Khalil
"Super friendly and provided me insurance I needed!"
We responded:
"Thanks for the review Islam!"
Christopher W. Osborn
September 9, 2024
5
out of
5
rating by Christopher W. Osborn
"Cicely is prompt, polite, professional and very knowledgeable. She had a great quote for me and was able to answer all of my questions. Very good experience and I highly recommend her."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Cicely was able to provide you with excellent service and meet all of your expectations. Your recommendation means a lot to us, and we're delighted that you had a positive experience. We look forward to serving you!"
Telinha Cadente
August 30, 2024
5
out of
5
rating by Telinha Cadente
"I worked with mark to get my car and home insurance and he not only was very professional, kind and patient but he also saved me a great amount of $ with a bundle discount. I definitely recommend this office if you are looking for great customer service and great insurance."
We responded:
"Telinha, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Mark was able to assist you with your car and home insurance needs and that you found his service professional, kind, and patient. It's great to know that you were able to save a significant amount with the bundle discount. Your recommendation means a lot to us, and we are delighted to have you as a valued customer. If you ever need any further assistance, please don't hesitate to reach out. - Glynn"
Rey Cintron
August 23, 2024
5
out of
5
rating by Rey Cintron
"It is always a pleasure dealing with Glen Lockaby. They always make my insurance process with ease weather is adding or deleting a vehicle. I have been with them over 10 years and highly recommend them to any persons looking to insure a vehicle"
We responded:
"Rey, Thank you so much for the review! Also thank you for putting your trust in my team over the years! We are here if you need anything at all!"
Judy Vanbourgondien
August 21, 2024
5
out of
5
rating by Judy Vanbourgondien
"I called Cicely today for renters insurance for my daughter. She was wonderful to speak with and was so helpful! She made the process so easy!! Thank you so much!!!"
We responded:
"That's great to hear Judy! Thank you so much for the reviwew!"
kunti sandanshi
August 21, 2024
5
out of
5
rating by kunti sandanshi
"Mark helped me a lot, he was quick with his responses and explained everything patiently. I definitely recommend them. They are amazing!!"
We responded:
"Thanks Kunti! We are here to help if you need anything at all!"
Aubrey Kelly
August 21, 2024
5
out of
5
rating by Aubrey Kelly
"Working with Cicely Carroll was fantastic! State Farm made the process of getting auto insurance straightforward and easy. I highly recommend their services!"
We responded:
"Aubrey, Thank you so much for the review! It's great to hear we were able to help with the car Insurance and we really appreciate the opportunity!"
James Blair
August 21, 2024
5
out of
5
rating by James Blair
"Great !"
We responded:
"Thank you James! Have and outstanding week! "
Tayla Bibb
August 20, 2024
5
out of
5
rating by Tayla Bibb
"I had an excellent experience working with Cicely Carroll for my renters insurance! She was very helpful and patient throughout the entire process. This was my first time looking into insurance for anything, and I was a bit nervous about the process. I really appreciate how Cicely Carroll made everything stress-free and even enjoyable. Highly recommend!"
We responded:
"Thank you so much for the review Tayla! I’m glad Cicely was able to help! We are always here if you need anything else! -Glynn"
Ryan Fendt
August 16, 2024
5
out of
5
rating by Ryan Fendt
"Incredible customer experience. Super quick and easy. Highly recommend!!!"
We responded:
"Thank you so much for the Review Ryan! "