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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Finley

March 26, 2024

5  out of  5 rating by Linda Finley
"The Glynn Lockaby agency and most particularly Kimberly Gammons gave A+ service in helping me resolve a claims issue. When my damages check was apparently lost in the mail, Kimberly was a bulldog in getting me through the replacement process. She went above and beyond in helping me and exceeded my expectations. Thank you Kimberly and everyone at the Glynn Lockaby agency."
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Brian Smooke

March 20, 2024

5  out of  5 rating by Brian Smooke
"Outstanding customer service. Prompt in addressing any concerns or issues regarding my policies. Enthusiastically recommend."
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Marcia Nurse

March 20, 2024

5  out of  5 rating by Marcia Nurse
"I’ve been with State Farm since 1997 and associated with four offices. Glyn Lockaby and agent Jacqueline are the best. I had a natural disaster and my agent Jaqueline walked me through to eliminate further angst I am forever thankful for the years of service with additional services with my varied policies. This office and my agent Jacquline are the best. I am blessed and grateful to have been in their hands."
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Mercedes Shaw

March 13, 2024

1  out of  5 rating by Mercedes Shaw
"Bad people"
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Jason Jimenez

March 11, 2024

5  out of  5 rating by Jason Jimenez
"Cicely and Brittnay are amazing. I have multiple policies including home and auto, which can get pretty difficult to manage but since I have switched to State Farm 3 years ago, they have supported me and answered every question I’ve needed answered. Most importantly saved me money. It’s rare to receive such great customer service from someone let alone two in the same company! I am very satisfied and grateful."
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Ann Elsas

January 31, 2024

5  out of  5 rating by Ann Elsas
"Highly responsive, efficient and a pleasure to work with!"
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Tariq Hakki

January 27, 2024

5  out of  5 rating by Tariq Hakki
"Ms Carroll is amazing! I saved money and got my new care insurance."
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Josh .Erikson

January 8, 2024

5  out of  5 rating by Josh .Erikson
"Alec Padilla was the agent who helped me out today. This gentleman has a ton of knowledge, and was able to help with things I didn’t even know about. He breaks it down to an easy-to-understand level, and for that reason I was able to make conscious decisions on my insurance policy. I couldn’t recommend working with him more!"
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Debbie Brownhill

January 3, 2024

5  out of  5 rating by Debbie Brownhill
"Cicely was AMAZING. I am so happy to move my Condo and Auto insurance with State Farm."
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Shivam Kumar

December 11, 2023

5  out of  5 rating by Shivam Kumar
"Cicely is the BEST agent one can get. She made the entire paperwork smooth and hassle-free. Highly recommend State Farm and Cicely."
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Carol Fenwick

December 7, 2023

5  out of  5 rating by Carol Fenwick
"In this era of “no customer service” in most commercial establishments, the Glynn Lockaby agency is the exception. They always provide friendly, courteous, knowledgeable service. My interaction today was with Kimberly Gammons - and like every other staff member, she could not be more helpful."
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Abby Rady

November 30, 2023

5  out of  5 rating by Abby Rady
"Great & fast customer service. Got the best rate on auto insurance for Tesla by a long shot!"
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h. Kassorla

November 29, 2023

5  out of  5 rating by h. Kassorla
"Alec Padilla is the best! Staying with State Farm because of him. Thank you"
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Savanna Rushin

November 23, 2023

5  out of  5 rating by Savanna Rushin
"Best Statefarm branch. Cicely made the process of adding car insurance quick and seamless. We did the process in two days because of my needs (I’m sure we could’ve did it in one if I was prepared). Both calls Cicely was extremely helpful. She also remembered key details the next day. 10/10 would recommend for all your insurance needs."
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Stephanie Titan

November 8, 2023

5  out of  5 rating by Stephanie Titan
"Cicely was awesome!! Great service and fast quotes. She made the process so easy. Highly recommend!"
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Tamesha Graham

November 2, 2023

5  out of  5 rating by Tamesha Graham
"Mr Alec Padilla Mendez is so awesome in getting me a good policy if I could give 10 stars I would. Thanks so much you made sure to keep in touch with me until my premiums went down and helped us save a lot of money. Instead of paying all what I was paying before for car insurance I have money left to do car payments. Thanks a lot State Farm and thank you again Alec!!!!"
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Kate Bernard

October 27, 2023

5  out of  5 rating by Kate Bernard
"The team at Glynn Lockaby SF is the best! I insured my cars and home through them years ago when I lived in Buckhead, and despite moving, just came back to them for life insurance as well. They've always taken good care of me and provided very reasonable rates for the value offered. Cicely helped me with the life insurance process and made it super painless; her great personality and expertise made it a surprisingly pleasant experience. Absolutely highly recommend going with Glynn Lockaby and the team for any insurance needs."
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Chris Walden

October 19, 2023

5  out of  5 rating by Chris Walden
"Jacqueline Scott is awesome. From the first time meeting her and discussing my insurance rates she has been nothing but positive and helpful. I highly recommend her as she wants to get you great pricing on your car insurance and she will."
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Tucker

October 19, 2023

5  out of  5 rating by Tucker
"Thank you to Ms. Jacqueline for the amazing help!!"
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carol gentzler

October 9, 2023

5  out of  5 rating by carol gentzler
"Cecily was the best- made the process so easy and was flexible in working around my schedule!"
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Zulema Godoy

October 4, 2023

5  out of  5 rating by Zulema Godoy
"My friend recommended me here and to get in touch with Cicely Carroll. She is SO nice over email and on the phone. She breaks everything down and is super responsive. She was able to help me within an hour. Thank you again Cicely :)"
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David A

September 28, 2023

5  out of  5 rating by David A
"Kimberly was a great help and a pleasure helping me i have been with Glynn / State Farm for about 30 years great service and staff"
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Amanda Wooten

August 18, 2023

5  out of  5 rating by Amanda Wooten
"I have been thoroughly impressed with the service I have received with the Lockaby Agency. They go the extra mile to make sure you are getting the best rate possible and provide unmatched customer service. A special thank you to Jacqueline, who has been incredibly helpful with my auto claim every step of the way!"
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Dave Brautigan

August 16, 2023

5  out of  5 rating by Dave Brautigan
"Kimberly did an amazing job handling everything we needed to get our new driver (just turned 16) on our plan. It was so easy!! Great service by Lockaby Team. It makes a difference for sure."
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Bob Buchi

August 15, 2023

5  out of  5 rating by Bob Buchi
"Cicely was awesome... Fast, professional, friendly. And the rates were very competitive. Thank you for the exceptional service."